Same Day or Next Day shipping on all orders! Orders inside Germany will typically arrive within 1-2 days from the order date.
We regularly ship to most European countries: Germany, Austria, France, Italy, UK, Ireland, Belgium, Denmark, Luxembourg, Netherlands, Finland, Greece, Portugal, Spain and Sweden. For shipments to other European countries and the rest of the world please Contact Us or write to firstname.lastname@example.org. The shipping price will be calculated depending on your address and will be visible at Checkout. We ship with DHL.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days)
If you need to return an item, please Contact Us or write to email@example.com with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.